000 | 00435nam a2200193Ia 4500 | ||
---|---|---|---|
008 | 201126s9999 xx 000 0 und d | ||
041 | _aeng | ||
082 |
_a658.812 _bBUT |
||
100 | _aBUTTLE, FRANCIS | ||
245 | _aCUSTOMER RELATIONSHIP MANAGEMENT | ||
260 | _bTAYLOR AND FRANCIS | ||
500 | _aMANAGEMENT | ||
690 | _aMANAGEMENT | ||
690 | _aCRM | ||
690 | _aFMS | ||
690 | _aFCBS | ||
964 | _f INTERNAT | ||
999 |
_c9003 _d9003 |