000 00471cam a22001937a 4500
008 210121b2008 xxu||||| |||| 00| 0 eng d
082 _a658.723 GOP
100 _aGOPAL, R AND MANJREKAR, PRADIP
245 _aBPO / KPO MANAGEMENT AN INDUSTRY PERSPECTIVE
250 _a1st
260 _a
_bEXCEL BOOKS
_c2008
300 _a356
490 _a
690 _aCONTRACTING OUT MANAGEMENT
690 _aMANAGEMENT
690 _aFCBS
690 _aFMS
906 _a124377
999 _c22891
_d22891