000 00391nam a2200157Ia 4500
008 201126s9999 xx 000 0 und d
041 _aeng
082 _a658.8
_bBEL
100 _aBELL, CHIP R
245 _aATTRACTING AND KEEPING CUSTOMERS FOR LIFE
260 _bJAICO
500 _aReference Book
690 _aFACULTY OF MANAGEMENT STUDIES
690 _aMANAMEMENT
999 _c19376
_d19376