000 00344nam a2200157Ia 4500
008 201126s9999 xx 000 0 und d
041 _aeng
082 _a658.452
_bCIV
100 _aCIVIELLO, MARY
245 _aCOMMUNICATION COUNTS
260 _bWILEY
_c2011
300 _a236
690 _aFMS
690 _aMANAGEMENT
999 _c11998
_d11998