TY  - BOOK
AU  - KHURANA, RAKESH . KAUSHIK, MADHULIKA and YADAVA, K  
TI  - MARKETING OF SERVICE CONCEPTS AND APPLICATION  
T2  - N  
CY  - INDIRA GANDHI OPEN UNIVERSITY, 1995.  
N1  - GIFTED OF Mr MANISH GABA ( GABA SOFTWARE )
ER  -